They are "discriminating". I have witnessed all of it and have had to call the police in order to "feel safe" because the front desk staff refused to handle it!!!!!! This property does this ONLY to get your money without telling you the truth. This property was robbed in late and they had security that was the only reason I choose them but fired them as soon as possible. I was then told by management directly not to talk to other guests and let them know their vehicle or persons might be in jeopardy.
The staff does not care about your need, health or safety! They will give you lip service ONLY!!! I suffer from a disorder, I have informed the staff and management of this disorder and they refuse to accommodate me. The Staff will leave you messages on your phone and erase them before you can check them, as well as, delete all your saved messages, they bang on your door like a cop, and they call you continuously time after time.
The management sends employees through the hallways to look into your room I actually witnessed a maid taking pans out of the "dirty laundry basket" and putting them in a room she cleaned.
The plumbing has been completely out twice and restricted at least seven times. The fire alarm has gone off "FIVE" times during my stay, The elevator has been stuck twice with reports of it not working more. Just after I checked in a guest who suffers from claustrophobia had to be pulled out by the fire department. There have been "four fires" during my stay due to staff renting rooms to suspect individuals. The laundry rooms do not work correctly even though it has been reported several times.
The heat and air in the building are not operable for correct operation for the convenience of the guest EXCEPT on the 1st floor. If you are a smoker don't allow yourself to be put on the third floor or if you care about your life! The third floor runs 90 degrees plus at all times during spring and summer, so you won't be able to temperature control your room for the benefit of the "extended stay".
