His Delta flight from Orlando touched down in Atlanta at a. Tuesday morning. From there he was scheduled to catch another Delta flight to Dothan, Ala. As he packed up his carry-on bags, he was thinking of the long trek between terminals A and C and whether he would catch his next flight. Read more : GM on track to sell self-driving car.
That's when Michael Cousin, a member of Delta Elite Services met Griswold as he exited the plane and told him a Porsche Cayenne was waiting on the tarmac to make sure he made his next flight.
I didn't check any bags, so I have my bags with me," said Griswold. The criteria: Diamond Medallion Status travelers β those with at least , frequent flier miles β who have connecting flights that they may have trouble making. The Delta Elite Services team reviews flight manifests every morning to find passengers who meet the criteria. Then, unbeknownst to the travelers, they show up at the plane with the Porsche when it pulls into its gate in Atlanta. It really turns their frown into a smile," said Cousin.
Amy Plaxton, an audiologist heading to Tampa, Fla. Read more : Owner of flaming Tesla defends the car. So yeah, that's fantastic.
Tarmac escorts expanding The creation of tarmac escorts at hub cities is airlines' latest attempt to take care of their most elite customers. This month, Delta will add tarmac escort service to its hubs in Minneapolis and Los Angeles. United's program, which started in July, targets Global Service members of its frequent flier program. Only a small percentage of United's frequent fliers attain Global Service status and like Delta, United does not notify people in advance when they will be picked up.
